This 60 minute production, broken up into 5 lessons, gives you the tools need to reach out to staff, managers, and community members who are ready to learn about person-centered language

At High Tide, we kept hearing from leaders in the field about the difficulties they were having communicating about and teaching Person-Centered Language. Everything from unintentional slights all the way to cringe-worthy interactions. We knew that these same leaders weren’t hiring indifferent employees, so what was causing this persistent problem? Lack of knowledge and education about proper, respectful, and emphatic language. This is a great way to reach people, especially in these times, where time (and staff) are often in short supply.

Here’s a short overview video Words That Lift Us UP! – Quick Look