GOSSIP! You Won’t Believe This


Understanding and Managing the Habits of Gossip

Art Dykstra, Timothy Williams and Elaine Porterfield bring decades of experience in leadership and conflict resolution to bear on gossip management in work environments. They survey gossip's facets and effects, and offer ways to replace negative interactions with positive communication habits. Best of all, the strategies they propose have been tested in real world workplace conditions; and they work! People will talk. It's how they talk and what they talk about that makes all the difference in a workplace. What you as a leader want is to create a culture where coworkers support each other, focus on what their teammates do well, and work together to implement strategies that enhance productivity, helping your organization flourish on all levels.


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